Get in Touch

Have questions about our products or services? Our expert team is here to help you find the perfect solution for your creative needs.

Visit Our Store

1320 Rue Bélanger, Montreal, QC H2G 1A1

Call Us

+1 613-910-2764

Email Us

info@videoprosphoenix.com

Business Hours

Monday - Saturday: 9:00 AM - 6:00 PM

Sunday: Closed

Send Us a Message

Department Contacts

Sales Department

For product inquiries, pricing, and availability. Our sales team will help you find the perfect equipment for your needs.

  • Email: sales@videoprosphoenix.com
  • Phone: +1 613-910-2764 ext. 1

Technical Support

For repair services, maintenance inquiries, and technical assistance with your equipment.

  • Email: support@videoprosphoenix.com
  • Phone: +1 613-910-2764 ext. 2

Workshop & Training

For information about our workshops, training programs, and professional certification courses.

  • Email: training@videoprosphoenix.com
  • Phone: +1 613-910-2764 ext. 3

Frequently Asked Questions

Our store is open Monday through Saturday from 9:00 AM to 6:00 PM. We are closed on Sundays and major holidays.

Yes, we offer equipment demonstrations by appointment. Contact our sales team to schedule a demonstration of any product in our inventory.

You can check your repair status by contacting our technical support team with your repair ticket number. We also send email updates at each stage of the repair process.

Currently, we only ship within Canada. Contact our sales team for specific shipping information to your location.